New Delhi — Wait… your grandmother’s “bank manager” might just be a 16-year-old in Malviya Nagar. This week, Delhi police uncovered a fake call centre being run by an entire family (yes, Papa, Beta, Chachu—you name it) out of their South Delhi home. This wasn’t just a teenage prank gone dark—it was a full-fledged, high-volume scam business operating behind residential curtains. Think of it as Netflix’s Jamtara with a Janakpuri pin code.
Meet the Family Running Your Least Favourite Scam
In a sting operation near Shivalik Road, just off Panchsheel Enclave, cops busted a call centre masquerading as a tech support firm. But instead of fixing slow laptops, they were stealing data and duping hundreds of foreigners under the guise of “Microsoft Certified Technicians.” The core team? A family of five led by a 42-year-old man and supported enthusiastically by his sons, brother-in-law, and a few hired telecallers. Most calls went to unsuspecting folks in the US and UK, targeting them with scary pop-ups like “Your computer has a virus! Call this number now!” And when the poor victim called? They were talked into downloading remote access tools, and bam—bank account emptied faster than a DTC ticket line during smog season.
Police confiscated 20 smartphones, 11 desktops, routers, and cheat sheets full of American-sounding fake names. The family had even trained their staff to speak in American accents—Yeah, “Amrika” sells better than Bhanu from Bhogal. The flat looked like any other South Delhi home on the outside, but inside? It was a mini call centre complete with whiteboards and a faux HR chart. Who needs WeWork when your family WhatsApp group works as HR, payroll, and scam scripting support?
Why a Tech Scam in Panchsheel Is Your Business Too
If you think this doesn’t affect Delhiites because the victims were all abroad, think again. These scams uplift Delhi’s global scam rep, and not in a good way. Ever wondered why your freelance friend in Sector-46 gets grilled visa questions at Toronto airport? Or why your cousin in Gurgaon’s tech support job can’t find an honest firm to work for? It’s because operations like this undermine genuine Indian outsourcing. As for locals, this sting shows how deeply fraud has sunk into our urban fabric—even posh colonies are now disguise zones for white-collar crime. Oh, and next time you hear about a neighbour “working from home” in IT support, maybe peek in to see if they’ve set up a WiFi router named “Admin Panel.” Just saying.
This Isn’t South Delhi’s First Tango With Such Fraud
This isn’t even the first time such a scam has emerged from South Delhi’s leafy lanes. Back in 2019, a highly similar racket was discovered near Hauz Rani, where lookalike tech support scams were being executed. That one was also family-run—like a twisted MBA project where your KPI is number of people fooled before lunch. The reason South Delhi keeps popping up in these scams is simple: infrastructure, anonymity, and access to high-speed internet. A swanky colony allows you to blend in. Nobody suspects a call centre in Greater Kailash meant for fraud rather than customer service. Plus, with rent-sharing jugaad and contactless delivery, stocking up on gear without alerting local shopkeepers is as easy as finding banoffee pie at Big Chill.
📍 Spot Check: The busted fake call centre was operating near the Shivalik Enclave stretch, close to Malviya Nagar metro station. Landmarks nearby include the Max Super Specialty Hospital, PVR Anupam, and the mouthwatering momos outside Evergreen Sweet House in Green Park. It’s a stone’s throw from Select Citywalk, which makes it especially disturbing—right under our aesthetic urban noses.
The Final Word
This one’s a hard “Nay”—not just because it sullies Delhi’s name internationally, but also because it shows how tech skills are being devoured by the dark side of jugaad culture. It’s infuriating that some are choosing scam entrepreneurship while others hustle hard for legit paychecks. What’s more worrying? The scams are becoming hyper-localised, compact, and hard to detect. Are we heading to a time when every third flat in Saket is a click-farm or AI scam bunker? Or can better digital policing finally get ahead of the grift?
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